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Orders
Below are some common questions about orders
How do I choose the perfect size for my purchase?
To find your perfect size, refer to our detailed size chart, which provides measurements for each of our products. This will help you match your dimensions to the correct size.
If you're uncertain, our Size Expert is available for personalized assistance.
What is your Exchange Policy?
We issue exchanges only under two conditions:
- Wrong product received (Package opening video required).
- Manufacturing defects (Package opening video required).
Please note, we do not offer refunds for products that have been used, tried, opened, or damaged by the customer, nor do we refund shipping costs.
For exchanges when the item is not damaged or torn, a fee of Rs.125 applies.
Can I order on COD?
Yes, we offer FREE Cash on Delivery.
You can also do prepaid payments with the convenience of UPI, credit cards and wallets and get a Flat Rs.50/- instant discount.
Do you ship PAN India ?
Yes, we provide FREE Shipping & deliver all over the India.
How long will it take to get my orders ?
The delivery time for your orders depends on the shipping method you choose:
- Standard Delivery: It will take 3 to 6 days.
- Fast Shipping: It will take 1 to 3 days
What time can I expect my delivery to arrive?
You can expect your delivery to arrive between 10 AM and 7 PM.
Do I get the delivery executive number?
No, you do not get the delivery executive's number.
How can I collaborate with Shapercult?
We are always open to exciting collaboration opportunities! If you're interested in partnering with us, please send an email to our partnership team at support@shapercult.com with details about your proposal.
